Terms and Conditions

1. Introduction

By using the 101sona website and app, you confirm that you have fully read and agreed to these Terms & Conditions. They apply to every registered user of the 101sona platform. If you do not agree with any part of these terms, please refrain from using our platform.

101sona is an internationally licensed online gaming and Sports Betting platform. We are committed to providing players in Bangladesh with a safe, transparent, and enjoyable gaming environment. These Terms & Conditions govern our Privacy Policy and Responsible Gaming Policymust be read together with.

2. Account Registration & Management

To register an account on 101sona, you must provide accurate and complete information. Accounts created with false information may be suspended at any time.

Account Registration Rules:

• Each user may operate only one account.
• If any individual is found to hold multiple accounts, all of them will be closed.
• The name, address, and contact details provided during account registration must be accurate.
• Account login credentials (username and password) must not be shared with anyone else.
• If you notice any suspicious activity on your account, contact 101sona support immediately.

Identity Verification (KYC):

Under 101sona Terms & Conditions, identity verification may be required before a withdrawal can be processed. This may include a government-issued ID, proof of address, and any additional documents as needed.

3. Eligibility Requirements

To use the 101sona platform, you must meet the following requirements:

• You must be at least 18 years old.
• Accounts may not be used from countries or regions where online gaming is prohibited by law.
• The account must be registered in your own name, and you may not play on behalf of another person.
• 101sona officers, employees, and their immediate family members are not permitted to participate on the platform.

101sona reserves the right to verify the eligibility of any user and may request additional documentation if necessary.

4. Deposit Policy

To make a deposit on 101sona, you must use one of the payment methods available on the platform. We accept deposits via mobile banking, bank transfer, and approved electronic wallets.

• The minimum deposit amount will be shown on the platform and is subject to change.
• You may only deposit from your own payment account.
• Deposits made through third parties are not permitted.
• Once a deposit is successful, your balance is usually updated instantly. If there is a delay, please contact support.
• 101sona maintains close monitoring to prevent money laundering and investigates any suspicious transactions.

5. Withdrawal Policy

Under 101sona Terms & Conditions, please keep the following in mind when making a withdrawal:

• Withdrawal requests typically take 24–72 hours to process.
• KYC verification must be completed before a withdrawal can be made.
• Withdrawals should be made using the same method used for the original deposit.
• Withdrawing earnings from a bonus requires meeting the specified wagering requirements.
• 101sona reserves the right to place a hold on withdrawals in cases of suspected fraud or suspicious activity.

6. Bonus & Promotion Policy

101sona offers a variety of bonuses and promotional offers. Each offer has its own terms and conditions, which are detailed on the relevant promotion page.

General Bonus Terms:

• The welcome bonus is available once only to newly registered users.
• Withdrawing a bonus requires meeting the specified wagering requirements.
• Multiple bonuses cannot be combined unless explicitly stated.
• If bonus abuse or system manipulation is detected, the bonus will be cancelled.
• 101sona reserves the right to modify or cancel any promotion at any time.

7. Gaming & Betting Rules

The following Terms & Conditions apply to the use of 101sona Sports Betting, Live Casino, and other gaming services:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game is cancelled due to a technical error, the bet will be refunded.
• Live game results are final and are not open to dispute.
• In Sports Betting, official results are considered final.
• 101sona reserves the right to change the odds or rules of any game.

8. Prohibited Activities

The following activities are strictly prohibited on 101sona and will result in immediate account closure:

• Creating or operating multiple accounts.
• Using automated software, bots, or scripts.
• Intentionally exploiting platform vulnerabilities or bugs.
• Colluding with other users to cheat or defraud.
• Engaging in money laundering or illegal financial transactions.
• Using a false identity or someone else's identity.
• Attempting to hack or gain unauthorized access to 101sona's systems.

9. Privacy & Data Protection

101sona is committed to keeping your personal information safe. For full details on how we collect, use, and protect your data, please refer to our Privacy Policy page.

• Your information is never sold to third parties.
• Your information is not shared with any organization unless required by law.
• We use SSL encryption to keep all data transfers secure.

10. Account Suspension or Closure

101sona reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• Violation of these Terms & Conditions.
• Evidence of fraud or fraudulent activity is found.
• If KYC verification has not been completed.
• Extended period of inactivity (generally 12 months).
• The user requests account closure themselves.

If there is a valid balance at the time of account closure, 101sona will make reasonable efforts to return it, unless fraud or a breach of the rules has been established.

11. Policy on Changes to Terms & Conditions

101sona reserves the right to change, amend, or update these Terms & Conditions at any time. The date of the most recent update will be noted on the platform after any changes are made.

For significant changes, users may be notified via email or platform notification. Continued use of the platform following any changes will be deemed acceptance of the updated terms.

For any questions or complaints, please contact our support team or FAQ Page here.