Privacy Policy

1. Introduction

Welcome to the 101sona Privacy Policy. We are committed to protecting your privacy on the 101sona platform. This policy explains what information we collect when you use our website or mobile app, why we collect it, how it is stored, and how secure your data is.

101sona is an internationally licensed online gaming and Sports Betting platform. Our privacy policy is built in accordance with international data protection standards. This policy governs our Terms and Conditions and Responsible Gaming PolicyEffective in conjunction with.

2. What Information We Collect

Under the 101sona privacy policy, we collect two types of information — directly from you, and automatically as you use the platform.

Directly Collected Data:

• Full name, date of birth, and gender
• Email address and mobile number
• Residential address and country
• Copies of government-issued documents for identity verification (as part of the KYC process)
• Payment method details (only the necessary portions, not the full card number)
• Any additional information you provide during registration

Automatically Collected Data:

• IP address and device type
• Browser and operating system information
• Time and duration of visits to the platform
• Gaming history and transaction logs
• Cookies & Session Data

3. Use of Information

Under the 101sona privacy policy, the information we collect is used for the following purposes:

• To create and manage accounts and ensure platform security
• To process deposits, withdrawals, and other financial transactions
• To fulfill legal obligations and licensing requirements
• To prevent fraud, money laundering, and other irregularities
• To provide customer support services
• To send information about promotional offers and bonuses (with your consent)
• To personalize your platform experience and improve service quality
• To monitor responsible gaming and provide support when needed

We never sell your data to advertisers or other companies. The 101sona privacy policy clearly defines the boundaries of how your information is used.

4. Information Sharing Policy

101sona may share information under limited and controlled circumstances:

Permitted Sharing:

• Payment Processors: Necessary data is shared with authorized payment gateways to complete transactions.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a regulatory authority.
• Licensing Authorities: Information required to maintain our license is provided to the relevant regulatory bodies.
• Fraud Prevention: Limited data may be shared with industry-standard fraud prevention systems.

5. Data Security Measures

101sona uses industry-leading technology to keep your data secure. Our security measures include:

• All data transfers are secured with 256-bit SSL/TLS encryption
• Servers are protected with firewalls and intrusion detection systems
• Sensitive data is stored in databases in encrypted format
• Regular security audits and penetration testing
• Restricted staff access — only authorized personnel can view your data
• Two-Factor Authentication (2FA) available

Keep in mind that 100% security on the internet cannot be guaranteed. That's why you should keep your password strong and never share it with anyone.

6. Cookie Policy

As part of the 101sona privacy policy, we use cookies. Cookies are small text files stored in your browser.

Cookies we use:

• Essential Cookies: Essential for keeping the platform running. Maintains login sessions and security.
• Performance Cookies: Helps us understand which parts of the site are used most.
• Functionality Cookies: Remembers your preferences and settings so you do not have to reconfigure them each time.

You can disable cookies through your browser settings, though doing so may limit certain platform features.

7. Your Rights

Under the 101sona privacy policy, you have the following rights over your data:

• Right to Know: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: In certain cases, you can request that the processing of your data be restricted.
• Right to Data Portability: You can export your data in a standard format.
• Right to Object: You may object to marketing communications.

To exercise any of these rights, contact our support team. Some data may need to be retained due to legal obligations.

8. Data Retention Period

101sona does not retain your data longer than necessary. General guidelines:

• All data is retained for the duration your account remains active.
• After account closure, data may be retained for up to 5 years as required by legal obligations.
• Financial transaction records are retained for a specified period in accordance with regulatory guidelines.
• Once marketing consent is withdrawn, the relevant data is promptly removed.

9. Privacy of Minors

101sona is strictly for users aged 18 and above. We do not knowingly collect or store data from minors.

If we are informed that someone under the age of 18 has created an account, we will immediately close that account and delete the associated data. Our Responsible Gaming page to learn more.

10. Changes to This Policy

The 101sona privacy policy may be updated from time to time. If significant changes are made, we will notify you by email or platform notification.

Continuing to use the platform after any changes are made will be considered acceptance of the updated policy. We recommend visiting this page regularly. For any questions, please contact our FAQ Page here.